Are my downloads from the Learning Lodge refundable? Can my downloaded content be used on more than one toy at the same time? How can I further personalize my child’s ABC Learning Classroom? How can I further personalize my child’s Tote & Go Laptop? How can I select my child’s name so that it can be heard on their ABC Learning Classroom? How do I download and set up the Learning Lodge? How do I reset my Learning Lodge account password? How do I select my child’s name to be shown on their Tote & Go Laptop? I am trying to create a new Learning Lodge account, but the "OK" button on the account creation form isn't working. I can't find my child's name for the ABC Learning Classroom from your list. I can’t find the free e-books, games, or learning apps that are supposed to be available online. Where are they? I have already downloaded the Learning Lodge for one toy and recently bought another VTech toy. Do I have to download the Learning Lodge again for the new toy? I keep getting a "Network Congestion" error. What should I do? I’m trying to set up a new Learning Lodge account, but it tells me my device is not connected. Is there any way to reset the Progress Log data in the Learning Lodge? The Learning Lodge is telling me to install or update my flash Player even though I have it set on my Web browser. What are the System Requirements for the Learning Lodge? What do I do if my child’s name doesn’t transfer to their Tote & Go Laptop? What downloadable content can I get on the Learning Lodge? What if I have to replace the computer or toy that has all of my downloaded content? What is the Learning Lodge? When I go to the Learning Lodge Download Center, the "Add to Cart" button is grayed out. When I try to log-in to my Learning Lodge account, it says my log-in is incorrect. Why is my child's play record not uploading to the Progress Log in the Learning Lodge?