I can’t find the free e-books, games, or learning apps that are supposed to be available online. Where are they?

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• Are my downloads from the Learning Lodge refundable?
• Can my downloaded content be used on more than one toy at the same time?
• How can I further personalize my child’s ABC Learning Classroom?
• How can I further personalize my child’s Tote & Go Laptop?
• How can I select my child’s name so that it can be heard on their ABC Learning Classroom?
• How do I download and set up the Learning Lodge?
• How do I reset my Learning Lodge account password?
• How do I select my child’s name to be shown on their Tote & Go Laptop?
• I am trying to create a new Learning Lodge account, but the "OK" button on the account creation form isn't working.
• I can't find my child's name for the ABC Learning Classroom from your list.
• I have already downloaded the Learning Lodge for one toy and recently bought another VTech toy. Do I have to download the Learning Lodge again for the new toy?
• I keep getting a "Network Congestion" error. What should I do?
• I’m trying to set up a new Learning Lodge account, but it tells me my device is not connected.
• Is there any way to reset the Progress Log data in the Learning Lodge?
• The Learning Lodge is telling me to install or update my flash Player even though I have it set on my Web browser.
• What are the System Requirements for the Learning Lodge?
• What do I do if my child’s name doesn’t transfer to their Tote & Go Laptop?
• What downloadable content can I get on the Learning Lodge?
• What if I have to replace the computer or toy that has all of my downloaded content?
• What is the Learning Lodge?
• When I go to the Learning Lodge Download Center, the "Add to Cart" button is grayed out.
• When I try to log-in to my Learning Lodge account, it says my log-in is incorrect.
• Why is my child's play record not uploading to the Progress Log in the Learning Lodge?