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Home > Learning Lodge > When I try to log-in to my Learning Lodge account, it says my log-in is incorrect.
When I try to log-in to my Learning Lodge account, it says my log-in is incorrect.
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If you have this problem, please verify the following:

  1. The e-mail address you entered is the same one that you used to register your toy.
  2. You entered the correct password. If you forgot your password and need help resetting it, see “Reset Your Learning Lodge Navigator® Password”.

 
If you are still having problems after checking the above, please reach out to our Customer Support team through our Support Form for further assistance.

 

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