The line of VTech Baby Monitors is serviced by our Customer Service Team in our VTech Phones Division. To reach Baby Monitor Customer Service:   

United States
Phone: 800.595.9511
Website:  https://www.vtechphones.com/
Support Request:  https://www.vtechphones.com/support/contact-us
Hours of Operation: Mon – Fri, 7:00 AM – 4:00 PM Pacific Standard Time

Canada
Phone: 800.267.7377
Email:  [email protected]
Support Request:  https://phones.vtechcanada.com/en/support/support_form
Hours of Operation: Mon – Fri, 7:00 AM – 4:00 PM Pacific Standard Time